Privacy Policy
Last updated: September 20, 2025
At Printup, we deeply value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website (www.printup.com) or place an order through our platform. By using our services, you agree to the practices described in this policy.
When you interact with our website, we may collect certain personal information from you, including your name, email address, phone number, shipping and billing address, and payment details. This information is primarily collected when you create an account, place an order, or contact our customer service team. Additionally, we collect the content and designs you upload for product customization, as well as technical data like your IP address, browser type, and device information through cookies and other tracking technologies. These tools help us improve our website functionality and provide you with a smoother, more personalized experience.
The personal data we collect is used strictly for processing your orders, delivering your products, providing customer support, and communicating with you about your order status. If you choose to subscribe to our newsletter or promotional offers, we may also use your information to send you updates and marketing messages. You always have the option to unsubscribe from promotional communications at any time. We also use data analytics to enhance our website performance and user experience, but ensure that such data remains anonymous and secure.
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers, such as payment processors and courier services, solely for the purpose of completing your transactions and delivering your products. These partners are contractually obligated to handle your data securely and only use it for the services they provide on our behalf. In certain cases, we may also disclose your information to comply with legal obligations or to protect our rights, users, or others.
Printup takes your data security seriously. We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data using industry-standard practices such as SSL encryption and secure servers, no method of internet transmission or electronic storage is 100% secure. Therefore, while we do our best, we cannot guarantee absolute security.
You have the right to access, correct, or delete the personal data we hold about you. If you would like to review or update your information, or request deletion of your account, please contact us at support@printup.com. We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised effective date. Continued use of our services after such changes constitutes your acceptance of the updated policy.